Talking to someone

Talking to others – in confidence – can make a difference to how we feel.  Here you will see a number of ways you can speak confidentially to someone about how you are feeling.

Support options

National Wellbeing Helpline – 0800 111 4191

A compassionate and empathic listening service for all health and social care workers.
The National Wellbeing Helpline is operated by NHS 24 on a 24/7 basis.  Trained practitioners can provide a range of support including psychological first aid , advice, signposting to helpful resources, and onward referral to local services and additional support if required.

Our Frontline – 116 123

Round the clock phone support for health and social care workers.
Our Frontline offers one-to-one telephone support from trained volunteers on a 24/7 basis (Scotland).  Our Frontline is a partnership between  the Samaritans, Mind, Shout, Hospice UK and The Royal Foundation, for more information and additional resources, you can access the Our Frontline website here

Breathing space 0800 83 85 87

Breathing Space provides confidential telephone support to anyone in Scotland over the age of 16 who is feeling low, anxious or depressed.  For more information you can access the Breathing Space website by clicking this link
Breathing Space operating times are Weekdays: Monday-Thursday 6pm to 2am
Weekends: Friday 6pm-Monday 6am

Our Frontline – Text FRONTLINE to 85258

Round the clock text support for health and social care workers.

Our Frontline provides a free 24.7 text support service provided by trained volunteers for frontline social care and NHS Staff  Text FRONTLINE 85258

Spaces for Listening for Teams are bookable online peer support sessions.  These sessions are for staff work as part of an existing team and are open to all teams who work in health and social care in Fife.

Spaces for Listening for Teams sessions consist of small groups (up to 8 people) and last for approximately 1 hour, depending on the size of the group.  The sessions are hosted by psychology staff and run remotely using TEAMS video conferencing using the spaces for listening approach.  If your existing team is larger than 8, please get in touch to discuss, or if you would like more information about the sessions, or to book a Spaces for Listening for your Team please email

Joining a Spaces for Listening Group Session as an individual:  These sessions are run by Brigid Russel on TEAMS, consist of small groups of up to 8 people and last for approximately 1 hour, depending on the size of the group.  Please contact Brigid Russel on for more information and to join.

Where people feel persistently distressed and notice an impact of this distress on their day to day lives and/or relationships – it can sometimes be helpful to receive psychological therapy.

The NHS Fife Psychology Department currently has a dedicated Psychological Therapies team for staff working in health and social care.  If you feel you would benefit from receiving psychological therapy – you can self refer by completing the form below and a member of psychology staff will be in touch shortly.  All therapy is confidential.

If you feel you need more immediate support – you can access this in a number of different ways – by contacting:
  1. Your GP
  2. The National Wellbeing Helpline 0800 1114191
  3. Breathing Space by phoning 0800 83 85 87
  4. NHS24 by phoning 111 or visit
  5. Or in an emergency – call 999.

To Self Refer for Psychological Therapies – Complete the form below

*Workers employed in Fife  in any frontline health and social care organisation in any role and staff in associated support roles are eligible for the Staff Support Service. This includes NHS Fife, Fife HSCP, Fife Council, and any third sector or independent health or social care organisations.

Out of Area Referral Request

**If you would prefer to be offered support by an NHS support service outside of Fife – please do not complete the contact form above. Instead email directly, stating Out Of Area Referral in the email subject heading. Please include your name and contact telephone number. A clinical member of the Staff Support Team will then contact you directly to gather a few more basic details, discuss your suitability for an out of area referral, and to talk about next steps.  We have a reciprocal arrangement with NHS Tayside for requests for out of area support.

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Workforce Specialist Service

The WSS, delivered by NHS Practitioner Health, is a confidential multidisciplinary mental health service with expertise in treating regulated health and social services professionals. They specialise in caring for regulated professionals as patients, and as such are experts at the interface between regulation, employment and mental illness and addiction.
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Coaching for wellbeing.  Strengths-focussed wellbeing coaching for health and social care staff.

NHS Education for Scotland has partnered with Know You More – a digital coaching organisation to offer two hours of wellbeing coaching to health and social care staff.  The service is free and delivered by qualified and experienced coaches who can provide supporting building resilience, improving wellbeing and, where relevant, provide a space to explore how to lead and support others

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Urgent Help

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