Talking to someone

Talking to others – in confidence – can make a difference to how we feel.  Here you will see a number of ways you can speak confidentially to someone about how you are feeling.

Support options

National Wellbeing Helpline – 0800 111 4191

A compassionate and empathic listening service for all health and social care workers.
The National Wellbeing Helpline is operated by NHS 24 on a 24/7 basis.  Trained practitioners can provide a range of support including psychological first aid , advice, signposting to helpful resources, and onward referral to local services and additional support if required.

Our Frontline – 116 123

Round the clock phone support for health and social care workers.
Our Frontline offers one-to-one telephone support from trained volunteers on a 24/7 basis (Scotland).  Our Frontline is a partnership between  the Samaritans, Mind, Shout, Hospice UK and The Royal Foundation, for more information and additional resources, you can access the Our Frontline website here  https://www.samaritans.org/scotland/how-we-can-help/workplace/our-frontline/

Breathing space 0800 83 85 87

Breathing Space provides confidential telephone support to anyone in Scotland over the age of 16 who is feeling low, anxious or depressed.  For more information you can access the Breathing Space website by clicking this link https://breathingspace.scot/
Breathing Space operating times are Weekdays: Monday-Thursday 6pm to 2am
Weekends: Friday 6pm-Monday 6am

Our Frontline – Text FRONTLINE to 85258

Round the clock text support for health and social care workers.

Our Frontline provides a free 24.7 text support service provided by trained volunteers for frontline social care and NHS Staff https://giveusashout.org/get-help/our-frontline-you-support-us-we-support-you/  Text FRONTLINE 85258

Spaces for Listening – Online support for Fife Health and Social Care Staff

Spaces for Listening for Individuals – bookable online support sessions – open to all who work in health and social care in Fife.

Spaces for Listening sessions for individuals consist of small groups of up to 8 people and last for approximately 1 hour, depending on the size of the group.  The sessions are run on TEAMS and use the spaces for listening approach.

To make an enquiry or book a Spaces for Listening for Individuals session, please contact Brigid Russel – brigidb@btinternet.com.

The forthcoming dates for #SpacesForListening are set out below.

Thursday 23rd September, 9.00-9.50pm – evening session

Friday 24th September, 10.00-10.50am

Wednesday 29th September, 9.00-9.50pm – evening session

COVID-19 is impacting on how most people are feeling on a day to day basis.  However, where people feel persistently distressed and notice an impact of this distress on their day to day lives and/or relationships – it can sometimes be helpful to receive psychological therapy.

The NHS Fife Psychology Department currently has a dedicated Psychological Therapies team for staff working in health and social care.  If you feel you would benefit from receiving psychological therapy – you can self refer by completing the form below and a member of psychology staff will be in touch shortly.  All therapy is confidential.

To Self Refer for Psychological Therapies – Complete the form below

    Personal Details

    Address Information

    Your GP Practice

    Occupation Details

    * Indicates required field.



    Spiritual Care: With ever increasing pressures at work and at home, there are bound to be occasions when it seems difficult to balance the demands of everyday life. Many staff experience stress as a result of either their personal or professional lives, which may cause them to struggle and to ask questions like:

    What is happening to me?

    • How can I carry on?
    • Is there a point to what I do?
    • Why me?

    Healthcare Chaplains are trained in listening and responding to an individual’s needs. Support is confidential and provided in a sensitive, neutral way; helping people find comfort, meaning, and strength, during difficult and worrying times. If you wish to contact a Healthcare Chaplain please phone main switchboard (24/7) on 01592 643355and ask for the Duty Chaplain.

    As for the Staff Listening Service again:

    All of us who care for those affected by CoVid-19 are doing really important and difficult work. Over the coming weeks you may find that there are times when you experience a number of emotions: sadness, anxiety, fear, hopelessness or helplessness. These are all normal responses to an extremely challenging and rapidly changing situation.

    The Staff Listening Service offers a “safe space” to reflect on your experience and consider how the current situation may be affecting you, both personally and professionally. It offers a “brave space” where you can voice your fears and concerns, your worries and your hopes, without being criticised for these feelings.

    The Service is confidential, and staff can self-refer by simply texting your name to: 07813340137. You will be contacted by phone within one working day to explore the support you need.

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    Coaching for wellbeing.  Strengths-focussed wellbeing coaching for health and social care staff.

    NHS Education for Scotland has partnered with Know You More – a digital coaching organisation to offer two hours of wellbeing coaching to health and social care staff.  The service is free and delivered by qualified and experienced coaches who can provide supporting building resilience, improving wellbeing and, where relevant, provide a space to explore how to lead and support others https://www.nes.scot.nhs.uk/nes-current/coaching-for-wellbeing-a-digital-coaching-service/

    The WSS, delivered by NHS Practitioner Health, is a confidential multidisciplinary mental health service with expertise in treating regulated health and social services professionals. They specialise in caring for regulated professionals as patients, and as such are experts at the interface between regulation, employment and mental illness and addiction.

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