Assertiveness Class
What is it?
We know how busy life can be at times so we wrote our Assertiveness class to make sure we could fit it all into one session. This one-off class provides you with the opportunity to learn what it means to be assertive and ways to become more assertive in your daily life.
Please note that due to COVID-19 this course is currently run online.
What does the session involve?
NHS professionals teach you tried and tested ways to become more assertive
You receive free information sheets
You can bring a friend or family member with you
You will not be asked to share your personal experiences

How will this help me?
Help you understand different communication styles
Learn what it means to be assertive
Teaches you the difference between being passive, assertive and aggressive
Give you tips on how to use what you learn in your day-to-day life
The class could help to build your confidence when dealing with difficult conversations.
Course Content
The class is roughly an hour and a half with a short break in the middle.
Part 1 provides an introduction to different communication styles and what it means to be assertive. The class uses videos to demonstrate different styles of communication and the pros and cons of each type.
Part 2 focuses on two specific areas that people find difficult: saying ‘No’ and dealing with criticism. We also provide tips on how you can practice these techniques in your daily life.